Kobo Aura frozen screen

15 Feb 2014 00:54 2
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This is a short video I prepared for Kobo customer service where my kobo aura ebook reader froze after I tried to wake it from sleep. The screen became unresponsive and resetting the device did not restore functionality. The only choice I had was to exchange the device for a new one through Kobo. This was in December 2013 and unfortunately the replacement device has the same problem (February 2014) leading me to believe that there is some software glitch.

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