Handling the "I want to think about it" Stall

31 Jul 2013 08:43 452
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Steve Richards Download
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Challenging the "I want to think about it" stall with the standard "Well, what do you want to think about?" is a rather Neanderthal approach that is rarely effective. Try this "kinder/gentler" approach if you want to increase your closing ratio, gross profit, and customer satisfaction.

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